diff --git a/apps/web-ele/src/views/mall/promotion/kefu/index.vue b/apps/web-ele/src/views/mall/promotion/kefu/index.vue
index 3bfd58189..566eda59f 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/index.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/index.vue
@@ -7,7 +7,7 @@ import { Page } from '@vben/common-ui';
 import { useAccessStore } from '@vben/stores';
 
 import { useWebSocket } from '@vueuse/core';
-import { ElContainer, ElMessage } from 'element-plus';
+import { ElMessage } from 'element-plus';
 
 import { useMallKefuStore } from '#/store/mall/kefu';
 
@@ -104,13 +104,19 @@ onBeforeUnmount(() => {
 
 <template>
   <Page auto-content-height>
-    <ElContainer class="absolute left-0 top-0 flex h-full w-full flex-1">
-      <!-- 会话列表 -->
-      <ConversationList ref="conversationListRef" @change="handleChange" />
-      <!-- 会话详情（选中会话的消息列表） -->
-      <MessageList ref="messageListRef" />
-      <!-- 会员信息（选中会话的会员信息） -->
-      <MemberInfo ref="memberInfoRef" />
-    </ElContainer>
+    <div class="flex h-full antialiased">
+      <div class="flex h-full w-full flex-row overflow-x-hidden">
+        <!-- 会话列表 -->
+        <ConversationList
+          class="w-1/6"
+          ref="conversationListRef"
+          @change="handleChange"
+        />
+        <!-- 会话详情（选中会话的消息列表） -->
+        <MessageList class="w-4/6" ref="messageListRef" />
+        <!-- 会员信息（选中会话的会员信息） -->
+        <MemberInfo class="w-1/6" ref="memberInfoRef" />
+      </div>
+    </div>
   </Page>
 </template>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/conversation-list.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/conversation-list.vue
index 3edb0e80c..87ff78b5d 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/conversation-list.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/conversation-list.vue
@@ -7,7 +7,7 @@ import { confirm } from '@vben/common-ui';
 import { IconifyIcon } from '@vben/icons';
 import { formatPast, jsonParse } from '@vben/utils';
 
-import { ElAside, ElAvatar, ElBadge, ElMessage } from 'element-plus';
+import { ElAvatar, ElMessage } from 'element-plus';
 
 import {
   deleteConversation,
@@ -158,39 +158,36 @@ onBeforeUnmount(() => {
 </script>
 
 <template>
-  <ElAside class="!bg-card pt-[5px]" width="260px">
-    <div class="my-[10px] font-bold text-[#999]">
-      会话记录({{ kefuStore.getConversationList.length }})
+  <div
+    class="bg-background flex flex-shrink-0 flex-col border-r border-gray-200 p-4"
+  >
+    <div class="flex h-12 w-full flex-row items-center justify-between">
+      <span class="text-lg font-bold">会话记录</span>
+      <span
+        class="flex h-4 w-4 items-center justify-center rounded-full bg-indigo-100 text-indigo-600"
+      >
+        {{ kefuStore.getConversationList.length }}
+      </span>
     </div>
-    <div
-      v-for="item in kefuStore.getConversationList"
-      :key="item.id"
-      :class="{
-        'bg-gray-500/50': item.id === activeConversationId,
-      }"
-      class="flex h-[60px] cursor-pointer items-center px-[10px]"
-      @click="openRightMessage(item)"
-      @contextmenu.prevent="rightClick($event as PointerEvent, item)"
-    >
-      <div class="flex w-full items-center justify-center">
-        <div class="flex h-[50px] w-[50px] items-center justify-center">
-          <!-- 头像 + 未读 -->
-          <ElBadge
-            :hidden="item.adminUnreadMessageCount === 0"
-            :max="99"
-            :value="item.adminUnreadMessageCount"
+    <div class="mt-2 flex flex-col">
+      <div class="-mx-2 mt-4 flex h-48 flex-col space-y-1 overflow-y-auto">
+        <button
+          v-for="(item, index) in kefuStore.getConversationList"
+          :key="index"
+          class="flex flex-row items-center rounded-xl p-2 hover:bg-gray-100"
+          :class="{
+            'bg-gray-500/50': item.id === activeConversationId,
+          }"
+          @click="openRightMessage(item)"
+          @contextmenu.prevent="rightClick($event as PointerEvent, item)"
+        >
+          <div
+            class="flex h-8 w-8 items-center justify-center rounded-full bg-gray-200"
           >
-            <ElAvatar :src="item.userAvatar" alt="avatar" />
-          </ElBadge>
-        </div>
-        <div class="ml-[10px] w-full">
-          <div class="flex w-full items-center justify-between">
-            <span class="line-clamp-1 min-w-0 max-w-[60%]">{{
-              item.userNickname || 'null'
-            }}</span>
-            <span class="text-[13px] text-[#999]">
-              {{ lastMessageTimeMap.get(item.id) ?? '计算中' }}
-            </span>
+            <ElAvatar :src="item.userAvatar" alt="avatar" class="size-8" />
+          </div>
+          <div class="ml-2 text-sm font-semibold">
+            {{ item.userNickname || 'null' }}
           </div>
           <!-- 最后聊天内容 -->
           <div
@@ -200,9 +197,15 @@ onBeforeUnmount(() => {
                 item.lastMessageContent,
               )
             "
-            class="line-clamp-1 flex items-center text-[13px] text-[#999]"
+            class="line-clamp-1 flex items-center text-sm text-gray-500"
           ></div>
-        </div>
+          <div
+            v-if="item.adminUnreadMessageCount > 0"
+            class="ml-auto flex h-4 w-4 items-center justify-center rounded bg-red-500 text-xs leading-none text-white"
+          >
+            {{ item.adminUnreadMessageCount }}
+          </div>
+        </button>
       </div>
     </div>
 
@@ -210,14 +213,14 @@ onBeforeUnmount(() => {
     <ul
       v-show="showRightMenu"
       :style="rightMenuStyle"
-      class="absolute z-[1999] m-0 w-[130px] list-none rounded-xl bg-[hsl(var(--background))] p-[5px] shadow-md"
+      class="bg-background absolute z-[9999] m-0 w-32 list-none rounded-xl p-1 shadow-md"
     >
       <li
         v-show="!rightClickConversation.adminPinned"
         class="flex cursor-pointer items-center rounded-xl px-4 py-2 transition-colors hover:bg-gray-500/50"
         @click.stop="updateConversationPinnedFn(true)"
       >
-        <IconifyIcon class="mr-[5px]" icon="ep:top" />
+        <IconifyIcon class="mr-1" icon="lucide:arrow-up-to-line" />
         置顶会话
       </li>
       <li
@@ -225,23 +228,23 @@ onBeforeUnmount(() => {
         class="flex cursor-pointer items-center rounded-xl px-4 py-2 transition-colors hover:bg-gray-500/50"
         @click.stop="updateConversationPinnedFn(false)"
       >
-        <IconifyIcon class="mr-[5px]" icon="ep:bottom" />
+        <IconifyIcon class="mr-1" icon="lucide:arrow-down-from-line" />
         取消置顶
       </li>
       <li
         class="flex cursor-pointer items-center rounded-xl px-4 py-2 transition-colors hover:bg-gray-500/50"
         @click.stop="deleteConversationFn"
       >
-        <IconifyIcon class="mr-[5px]" color="red" icon="ep:delete" />
+        <IconifyIcon class="mr-1" color="red" icon="lucide:trash-2" />
         删除会话
       </li>
       <li
         class="flex cursor-pointer items-center rounded-xl px-4 py-2 transition-colors hover:bg-gray-500/50"
         @click.stop="closeRightMenu"
       >
-        <IconifyIcon class="mr-[5px]" color="red" icon="ep:close" />
+        <IconifyIcon class="mr-1" color="red" icon="lucide:x" />
         取消
       </li>
     </ul>
-  </ElAside>
+  </div>
 </template>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/member/member-info.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/member/member-info.vue
index 61c496c8f..ac6399c18 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/member/member-info.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/member/member-info.vue
@@ -1,25 +1,15 @@
 <!-- 右侧信息：会员信息 + 最近浏览 + 交易订单 -->
 <script lang="ts" setup>
-import type { UseScrollReturn } from '@vueuse/core';
-
 import type { MallKefuConversationApi } from '#/api/mall/promotion/kefu/conversation';
 import type { MemberUserApi } from '#/api/member/user';
 import type { PayWalletApi } from '#/api/pay/wallet/balance';
 
-import { computed, nextTick, ref } from 'vue';
+import { computed, nextTick, ref, toRefs, watch } from 'vue';
 
 import { isEmpty } from '@vben/utils';
 
-import { vScroll } from '@vueuse/components';
-import { useDebounceFn } from '@vueuse/core';
-import {
-  ElCard,
-  ElContainer,
-  ElEmpty,
-  ElHeader,
-  ElMain,
-  ElMessage,
-} from 'element-plus';
+import { useScroll } from '@vueuse/core';
+import { ElEmpty, ElMessage } from 'element-plus';
 
 import { getUser } from '#/api/member/user';
 import { getWallet } from '#/api/pay/wallet/balance';
@@ -29,7 +19,7 @@ import BasicInfo from '#/views/member/user/detail/modules/basic-info.vue';
 import OrderBrowsingHistory from './order-browsing-history.vue';
 import ProductBrowsingHistory from './product-browsing-history.vue';
 
-const activeTab = ref<'交易订单' | '会员信息' | '最近浏览'>('会员信息');
+const activeTab = ref<string>('会员信息');
 
 const tabActivation = computed(() => (tab: string) => activeTab.value === tab);
 
@@ -100,12 +90,16 @@ defineExpose({ initHistory });
 
 /** 处理消息列表滚动事件(debounce 限流) */
 const scrollbarRef = ref<InstanceType<any>>();
-const handleScroll = useDebounceFn(async (state: UseScrollReturn) => {
-  const { arrivedState } = state;
-  if (arrivedState.bottom) {
-    await loadMore();
-  }
-}, 200);
+const { arrivedState } = useScroll(scrollbarRef);
+const { bottom } = toRefs(arrivedState);
+watch(
+  () => bottom.value,
+  async (newVal) => {
+    if (newVal) {
+      await loadMore();
+    }
+  },
+);
 
 /** 查询用户钱包信息 */
 // TODO @jawe：idea 的导入报错；需要看下；
@@ -146,18 +140,16 @@ async function getUserData() {
 </script>
 
 <template>
-  <ElContainer
-    class="relative w-[300px] bg-[var(--background)] after:absolute after:left-0 after:top-0 after:h-full after:w-[1px] after:scale-x-[0.3] after:bg-[var(--el-border-color)] after:content-['']"
-  >
-    <ElHeader
-      class="relative flex items-center justify-around bg-[var(--background)] before:absolute before:bottom-0 before:left-0 before:h-[1px] before:w-full before:scale-y-[0.3] before:bg-[var(--el-border-color)] before:content-['']"
+  <div class="bg-background relative">
+    <div
+      class="relative flex h-12 items-center justify-around before:absolute before:bottom-0 before:left-0 before:h-[1px] before:w-full before:scale-y-[0.3] before:bg-gray-200 before:content-['']"
     >
       <div
         :class="{
           'before:border-b-2 before:border-gray-500/50':
             tabActivation('会员信息'),
         }"
-        class="relative flex h-full w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
+        class="relative flex w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
         @click="handleClick('会员信息')"
       >
         会员信息
@@ -167,7 +159,7 @@ async function getUserData() {
           'before:border-b-2 before:border-gray-500/50':
             tabActivation('最近浏览'),
         }"
-        class="relative flex h-full w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
+        class="relative flex w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
         @click="handleClick('最近浏览')"
       >
         最近浏览
@@ -177,18 +169,18 @@ async function getUserData() {
           'before:border-b-2 before:border-gray-500/50':
             tabActivation('交易订单'),
         }"
-        class="relative flex h-full w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
+        class="relative flex w-full cursor-pointer items-center justify-center before:pointer-events-none before:absolute before:inset-0 before:content-[''] hover:before:border-b-2 hover:before:border-gray-500/50"
         @click="handleClick('交易订单')"
       >
         交易订单
       </div>
-    </ElHeader>
-    <ElMain class="relative m-0 h-full w-full p-[10px]">
+    </div>
+    <div class="relative m-0 w-full p-2">
       <template v-if="!isEmpty(conversation)">
         <div
           v-loading="loading"
           v-if="activeTab === '会员信息'"
-          class="relative h-full overflow-y-auto overflow-x-hidden"
+          class="relative overflow-y-auto overflow-x-hidden"
         >
           <!-- 基本信息 -->
           <BasicInfo :user="user" mode="kefu">
@@ -197,17 +189,21 @@ async function getUserData() {
             </template>
           </BasicInfo>
           <!-- 账户信息 -->
-          <ElCard class="mt-10px h-full" shadow="never">
+          <AccountInfo
+            :column="1"
+            :user="user"
+            :wallet="wallet"
+            mode="kefu"
+            class="mt-2"
+          >
             <template #title>
               <span class="text-sm font-bold">账户信息</span>
             </template>
-            <AccountInfo :column="1" :user="user" :wallet="wallet" />
-          </ElCard>
+          </AccountInfo>
         </div>
         <div
           v-show="activeTab !== '会员信息'"
           ref="scrollbarRef"
-          v-scroll="handleScroll"
           class="relative h-full overflow-y-auto overflow-x-hidden"
         >
           <!-- 最近浏览 -->
@@ -227,6 +223,6 @@ async function getUserData() {
         description="请选择左侧的一个会话后开始"
         class="mt-[20%]"
       />
-    </ElMain>
-  </ElContainer>
+    </div>
+  </div>
 </template>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/member/product-browsing-history.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/member/product-browsing-history.vue
index ef0a31e7c..c35d87bd9 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/member/product-browsing-history.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/member/product-browsing-history.vue
@@ -53,6 +53,6 @@ defineExpose({ getHistoryList, loadMore });
     :spu-id="item.spuId"
     :stock="item.stock"
     :title="item.spuName"
-    class="mb-10px"
+    class="mb-2.5"
   />
 </template>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/message-list.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/message-list.vue
index 15bf7f3bf..2b03c594b 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/message-list.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/message-list.vue
@@ -1,30 +1,23 @@
 <script lang="ts" setup>
-import type { UseScrollReturn } from '@vueuse/core';
-
 import type { Emoji } from './tools/emoji';
 
 import type { MallKefuConversationApi } from '#/api/mall/promotion/kefu/conversation';
 import type { MallKefuMessageApi } from '#/api/mall/promotion/kefu/message';
 
-import { computed, reactive, ref, unref } from 'vue';
+import { computed, reactive, ref, toRefs, unref, watch } from 'vue';
 
 import { UserTypeEnum } from '@vben/constants';
 import { IconifyIcon } from '@vben/icons';
 import { formatDate, isEmpty, jsonParse } from '@vben/utils';
 
-import { vScroll } from '@vueuse/components';
-import { useDebounceFn, useScroll } from '@vueuse/core';
+import { useScroll } from '@vueuse/core';
 import dayjs from 'dayjs';
 import relativeTime from 'dayjs/plugin/relativeTime';
 import {
   ElAvatar,
-  ElContainer,
   ElEmpty,
-  ElFooter,
-  ElHeader,
   ElImage,
   ElInput,
-  ElMain,
   ElNotification,
 } from 'element-plus';
 
@@ -209,7 +202,9 @@ async function sendMessage(msg: MallKefuMessageApi.MessageSend) {
 
 /** 滚动到底部 */
 const scrollbarRef = ref<HTMLElement | null>(null);
-const { y } = useScroll(scrollbarRef);
+const { y, arrivedState } = useScroll(scrollbarRef);
+
+const { bottom } = toRefs(arrivedState);
 
 async function scrollToBottom() {
   if (!scrollbarRef.value) return;
@@ -231,23 +226,26 @@ async function handleToNewMessage() {
   await scrollToBottom();
 }
 
-/** 处理消息列表滚动事件(debounce 限流) */
-const handleScroll = useDebounceFn((state: UseScrollReturn) => {
-  const { arrivedState } = state;
-  if (skipGetMessageList.value) {
-    return;
-  }
-  // 滚动到底部了
-  if (arrivedState.bottom) {
-    loadHistory.value = false;
-    refreshMessageList();
-  }
+watch(
+  () => bottom.value,
+  (newVal) => {
+    if (newVal) {
+      if (skipGetMessageList.value) {
+        return;
+      }
+      // 滚动到底部了
+      if (newVal) {
+        loadHistory.value = false;
+        refreshMessageList();
+      }
 
-  // 触顶自动加载下一页数据
-  if (arrivedState.top) {
-    handleOldMessage();
-  }
-}, 200);
+      // 触顶自动加载下一页数据
+      if (arrivedState.top) {
+        handleOldMessage();
+      }
+    }
+  },
+);
 /** 加载历史消息 */
 async function handleOldMessage() {
   loadHistory.value = true;
@@ -258,7 +256,7 @@ async function handleOldMessage() {
 function showTime(item: MallKefuMessageApi.Message, index: number) {
   if (unref(messageList.value)[index + 1]) {
     const dateString = dayjs(
-      unref(messageList.value)[index + 1].createTime,
+      unref(messageList.value)[index + 1]!.createTime,
     ).fromNow();
     return dateString !== dayjs(unref(item).createTime).fromNow();
   }
@@ -267,158 +265,160 @@ function showTime(item: MallKefuMessageApi.Message, index: number) {
 </script>
 
 <template>
-  <ElContainer
+  <div
     v-if="showMessageList()"
-    class="bg-card relative w-[calc(100%-300px-260px)]"
+    class="bg-background flex h-full flex-auto flex-col p-4"
   >
-    <ElHeader
-      class="!bg-card border-border flex items-center justify-between border-b"
-    >
-      <div class="text-lg font-bold">{{ conversation.userNickname }}</div>
-    </ElHeader>
-    <ElMain class="relative m-0 p-0">
+    <div class="flex h-full flex-auto flex-shrink-0 flex-col">
+      <div class="flex h-12 w-full flex-row items-center justify-between">
+        <span class="text-lg font-bold">{{ conversation.userNickname }}</span>
+      </div>
       <div
         ref="scrollbarRef"
-        class="absolute inset-0 m-0 overflow-y-auto overflow-x-hidden p-0"
-        v-scroll="handleScroll"
+        class="mb-4 flex h-full flex-col overflow-x-auto rounded-lg bg-gray-100 p-2"
       >
-        <!-- <div v-if="refreshContent" ref="innerRef" class="w-full px-[10px] absolute inset-0 m-0 overflow-x-hidden p-0 overflow-y-auto"> -->
-        <!-- 消息列表 -->
-        <div
-          v-for="(item, index) in getMessageList0"
-          :key="item.id"
-          class="w-full"
-        >
-          <div class="mb-[20px] flex items-center justify-center">
-            <!-- 日期 -->
-            <div
-              v-if="
-                item.contentType !== KeFuMessageContentTypeEnum.SYSTEM &&
-                showTime(item, index)
-              "
-              class="w-fit rounded-lg bg-black/10 px-[5px] text-[10px] text-white"
-            >
-              {{ formatDate(item.createTime) }}
-            </div>
-            <!-- 系统消息 -->
-            <div
-              v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
-              class="w-fit rounded-lg bg-black/10 px-[5px] text-[10px] text-white"
-            >
-              {{ item.content }}
-            </div>
-          </div>
+        <div class="flex flex-col">
+          <!-- 消息列表 -->
           <div
-            :class="[
-              item.senderType === UserTypeEnum.MEMBER
-                ? 'justify-start'
-                : item.senderType === UserTypeEnum.ADMIN
-                  ? 'justify-end'
-                  : '',
-            ]"
-            class="mb-[20px] flex w-full"
+            v-for="(item, index) in getMessageList0"
+            :key="item.id"
+            class="w-full"
           >
-            <ElAvatar
-              v-if="item.senderType === UserTypeEnum.MEMBER"
-              :src="conversation.userAvatar"
-              alt="avatar"
-              class="h-[60px] w-[60px]"
-            />
-            <div
-              :class="{
-                'w-auto max-w-[50%] px-[10px] py-[5px] font-medium text-[#414141] transition-all duration-200 hover:scale-105':
-                  KeFuMessageContentTypeEnum.TEXT === item.contentType,
-                'ml-[10px] mt-[3px] rounded-bl-[10px] rounded-br-[10px] rounded-tr-[10px] bg-white':
-                  KeFuMessageContentTypeEnum.TEXT === item.contentType &&
-                  item.senderType === UserTypeEnum.MEMBER,
-                'mr-[10px] mt-[3px] rounded-bl-[10px] rounded-br-[10px] rounded-tl-[10px] bg-[rgb(206_223_255)]':
-                  KeFuMessageContentTypeEnum.TEXT === item.contentType &&
-                  item.senderType === UserTypeEnum.ADMIN,
-              }"
-            >
-              <!-- 文本消息 -->
-              <MessageItem :message="item">
-                <template
-                  v-if="KeFuMessageContentTypeEnum.TEXT === item.contentType"
-                >
-                  <div
-                    v-dompurify-html="
-                      replaceEmoji(getMessageContent(item).text || item.content)
-                    "
-                    class="line-height-normal h-1/1 w-full text-justify"
-                  ></div>
-                </template>
-              </MessageItem>
-              <!-- 图片消息 -->
-              <MessageItem :message="item">
-                <ElImage
-                  v-if="KeFuMessageContentTypeEnum.IMAGE === item.contentType"
-                  :src="getMessageContent(item).picUrl || item.content"
-                  class="mx-[10px] !w-[200px]"
-                  fit="cover"
-                />
-              </MessageItem>
-              <!-- 商品消息 -->
-              <MessageItem :message="item">
-                <ProductItem
-                  v-if="KeFuMessageContentTypeEnum.PRODUCT === item.contentType"
-                  :pic-url="getMessageContent(item).picUrl"
-                  :price="getMessageContent(item).price"
-                  :sales-count="getMessageContent(item).salesCount"
-                  :spu-id="getMessageContent(item).spuId"
-                  :stock="getMessageContent(item).stock"
-                  :title="getMessageContent(item).spuName"
-                  class="mx-[10px] max-w-[300px]"
-                />
-              </MessageItem>
-              <!-- 订单消息 -->
-              <MessageItem :message="item">
-                <OrderItem
-                  v-if="KeFuMessageContentTypeEnum.ORDER === item.contentType"
-                  :message="item"
-                  class="mx-[10px] max-w-full"
-                />
-              </MessageItem>
+            <div class="mb-5 flex items-center justify-center">
+              <!-- 日期 -->
+              <div
+                v-if="
+                  item.contentType !== KeFuMessageContentTypeEnum.SYSTEM &&
+                  showTime(item, index)
+                "
+                class="w-fit rounded-lg bg-black/10 px-2 text-xs"
+              >
+                {{ formatDate(item.createTime) }}
+              </div>
+              <!-- 系统消息 -->
+              <div
+                v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
+                class="w-fit rounded-lg bg-black/10 px-2 text-xs"
+              >
+                {{ item.content }}
+              </div>
+            </div>
+            <div
+              :class="[
+                item.senderType === UserTypeEnum.MEMBER
+                  ? 'justify-start'
+                  : item.senderType === UserTypeEnum.ADMIN
+                    ? 'justify-end'
+                    : '',
+              ]"
+              class="mb-5 flex w-full"
+            >
+              <ElAvatar
+                v-if="item.senderType === UserTypeEnum.MEMBER"
+                :src="conversation.userAvatar"
+                alt="avatar"
+                class="size-8"
+              />
+              <div
+                :class="{
+                  'w-auto max-w-[50%] p-1 font-medium text-gray-500 transition-all duration-200 hover:scale-105':
+                    KeFuMessageContentTypeEnum.TEXT === item.contentType,
+                  'm-1 break-words rounded-lg bg-gray-100':
+                    KeFuMessageContentTypeEnum.TEXT === item.contentType &&
+                    item.senderType === UserTypeEnum.MEMBER,
+                  'm-1 break-words rounded-lg bg-blue-50':
+                    KeFuMessageContentTypeEnum.TEXT === item.contentType &&
+                    item.senderType === UserTypeEnum.ADMIN,
+                }"
+              >
+                <!-- 文本消息 -->
+                <MessageItem :message="item">
+                  <template
+                    v-if="KeFuMessageContentTypeEnum.TEXT === item.contentType"
+                  >
+                    <div
+                      v-dompurify-html="
+                        replaceEmoji(
+                          getMessageContent(item).text || item.content,
+                        )
+                      "
+                      class="h-full w-full text-justify"
+                    ></div>
+                  </template>
+                </MessageItem>
+                <!-- 图片消息 -->
+                <MessageItem :message="item">
+                  <ElImage
+                    v-if="KeFuMessageContentTypeEnum.IMAGE === item.contentType"
+                    :initial-index="0"
+                    :src="getMessageContent(item).picUrl || item.content"
+                    class="mx-2 !w-52"
+                    fit="cover"
+                  />
+                </MessageItem>
+                <!-- 商品消息 -->
+                <MessageItem :message="item">
+                  <ProductItem
+                    v-if="
+                      KeFuMessageContentTypeEnum.PRODUCT === item.contentType
+                    "
+                    :pic-url="getMessageContent(item).picUrl"
+                    :price="getMessageContent(item).price"
+                    :sales-count="getMessageContent(item).salesCount"
+                    :spu-id="getMessageContent(item).spuId"
+                    :stock="getMessageContent(item).stock"
+                    :title="getMessageContent(item).spuName"
+                    class="mx-2 max-w-80"
+                  />
+                </MessageItem>
+                <!-- 订单消息 -->
+                <MessageItem :message="item">
+                  <OrderItem
+                    v-if="KeFuMessageContentTypeEnum.ORDER === item.contentType"
+                    :message="item"
+                    class="mx-2 max-w-full"
+                  />
+                </MessageItem>
+              </div>
+              <ElAvatar
+                v-if="item.senderType === UserTypeEnum.ADMIN"
+                :src="item.senderAvatar"
+                alt="avatar"
+              />
             </div>
-            <ElAvatar
-              v-if="item.senderType === UserTypeEnum.ADMIN"
-              :src="item.senderAvatar"
-              alt="avatar"
-            />
           </div>
         </div>
-        <!-- </div> -->
       </div>
       <div
         v-show="showNewMessageTip"
-        class="absolute bottom-[35px] right-[35px] z-10 flex cursor-pointer items-center rounded-[30px] bg-[var(--background)] p-[10px] text-xs shadow-md"
+        class="absolute bottom-9 right-9 z-10 flex cursor-pointer items-center rounded-lg p-2 text-xs shadow-md"
         @click="handleToNewMessage"
       >
         <span>有新消息</span>
-        <IconifyIcon class="ml-5px" icon="ep:bottom" />
+        <IconifyIcon class="ml-1" icon="lucide:arrow-down-from-line" />
       </div>
-    </ElMain>
-    <ElFooter class="!bg-card m-0 flex !h-auto flex-col p-0">
-      <div class="flex h-[44px] w-full items-center">
-        <EmojiSelectPopover @select-emoji="handleEmojiSelect" />
-        <PictureSelectUpload
-          class="ml-[15px] mt-[3px] cursor-pointer"
-          @send-picture="handleSendPicture"
-        />
+      <div class="flex flex-col">
+        <div class="border-border -mt-3 flex flex-col rounded-xl border">
+          <div class="flex h-10 w-full items-center">
+            <EmojiSelectPopover @select-emoji="handleEmojiSelect" />
+            <PictureSelectUpload
+              class="ml-4 mt-1 cursor-pointer"
+              @send-picture="handleSendPicture"
+            />
+          </div>
+          <ElInput
+            type="textarea"
+            v-model="message"
+            :rows="4"
+            class="border-none p-2"
+            placeholder="输入消息，Enter发送，Shift+Enter换行"
+            @keyup.enter="handleSendMessage"
+          />
+        </div>
       </div>
-      <ElInput
-        type="textarea"
-        v-model="message"
-        :rows="6"
-        placeholder="输入消息，Enter发送，Shift+Enter换行"
-        style="border-style: none"
-        @keyup.enter="handleSendMessage"
-      />
-    </ElFooter>
-  </ElContainer>
-  <ElContainer v-else class="bg-card relative w-[calc(100%-300px-260px)]">
-    <ElMain>
-      <ElEmpty description="请选择左侧的一个会话后开始" class="mt-[20%]" />
-    </ElMain>
-  </ElContainer>
+    </div>
+  </div>
+  <div v-else class="bg-background relative">
+    <ElEmpty description="请选择左侧的一个会话后开始" class="mt-[20%]" />
+  </div>
 </template>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/message/order-item.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/message/order-item.vue
index 34eadc504..809ef338f 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/message/order-item.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/message/order-item.vue
@@ -34,19 +34,19 @@ function openDetail(id: number) {
  */
 function formatOrderColor(order: any) {
   if (order.status === 0) {
-    return 'text-[#999]';
+    return 'text-gray-500';
   }
   if (
     order.status === 10 ||
     order.status === 20 ||
     (order.status === 30 && !order.commentStatus)
   ) {
-    return 'text-[#faad14]';
+    return 'text-orange-500';
   }
   if (order.status === 30 && order.commentStatus) {
-    return 'text-[#52c41a]';
+    return 'text-green-500';
   }
-  return 'text-[#ff3000]';
+  return 'text-red-500';
 }
 
 /**
@@ -81,10 +81,10 @@ function formatOrderStatus(order: any) {
   <div
     v-if="isObject(getMessageContent)"
     :key="getMessageContent.id"
-    class="mb-[10px] rounded-[10px] bg-gray-500/30 p-[10px]"
+    class="mb-2.5 rounded-md bg-gray-500/30 p-2.5"
   >
-    <div class="flex h-[28px] items-center justify-between px-[5px] font-bold">
-      <div class="text-[13px]">
+    <div class="flex h-7 items-center justify-between px-1.5 font-bold">
+      <div class="text-sm">
         订单号：
         <span
           class="cursor-pointer hover:text-[var(--left-menu-bg-active-color)] hover:underline"
@@ -95,7 +95,7 @@ function formatOrderStatus(order: any) {
       </div>
       <div
         :class="formatOrderColor(getMessageContent)"
-        class="text-[13px] font-bold"
+        class="text-sm font-bold"
       >
         {{ formatOrderStatus(getMessageContent) }}
       </div>
@@ -103,7 +103,7 @@ function formatOrderStatus(order: any) {
     <div
       v-for="item in getMessageContent.items"
       :key="item.id"
-      class="border-b"
+      class="border-b border-gray-200"
     >
       <ProductItem
         :num="item.count"
@@ -116,12 +116,12 @@ function formatOrderStatus(order: any) {
         :title="item.spuName"
       />
     </div>
-    <div class="flex justify-end pr-[5px] pt-[10px] font-bold">
+    <div class="flex justify-end pr-1.5 pt-2.5 font-bold">
       <div class="flex items-center">
-        <div class="text-[13px] leading-normal">
+        <div class="text-sm leading-normal">
           共 {{ getMessageContent?.productCount }} 件商品,总金额:
         </div>
-        <div class="font-[OPPOSANS] text-[13px] leading-normal">
+        <div class="text-sm font-medium leading-normal">
           ￥{{ fenToYuan(getMessageContent?.payPrice) }}
         </div>
       </div>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/message/product-item.vue b/apps/web-ele/src/views/mall/promotion/kefu/modules/message/product-item.vue
index 6d48657f9..da580820a 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/message/product-item.vue
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/message/product-item.vue
@@ -42,11 +42,11 @@ function openDetail(spuId: number) {
 
 <template>
   <div
-    class="mb-[10px] flex w-full cursor-pointer items-center rounded-lg bg-gray-500/30 p-[10px]"
+    class="mb-2.5 flex w-full cursor-pointer items-center rounded-lg bg-gray-500/30 p-2.5"
     @click.stop="openDetail(spuId)"
   >
     <!-- 左侧商品图片-->
-    <div class="mr-6 w-[70px]">
+    <div class="mr-2 w-16">
       <ElImage
         :initial-index="0"
         :preview-src-list="[picUrl]"
@@ -65,8 +65,8 @@ function openDetail(spuId: number) {
         <span>销量: {{ salesCount || 0 }}</span>
       </div>
       <div class="flex items-center justify-between">
-        <span class="text-[#ff3000]">￥{{ fenToYuan(price) }}</span>
-        <ElButton size="small" text type="primary">详情</ElButton>
+        <span class="text-red-500">￥{{ fenToYuan(price) }}</span>
+        <ElButton size="small" type="text">详情</ElButton>
       </div>
     </div>
   </div>
diff --git a/apps/web-ele/src/views/mall/promotion/kefu/modules/tools/emoji.ts b/apps/web-ele/src/views/mall/promotion/kefu/modules/tools/emoji.ts
index 69b948d01..f1bd19319 100644
--- a/apps/web-ele/src/views/mall/promotion/kefu/modules/tools/emoji.ts
+++ b/apps/web-ele/src/views/mall/promotion/kefu/modules/tools/emoji.ts
@@ -58,17 +58,17 @@ export interface Emoji {
   url: string;
 }
 
-export const useEmoji = () => {
+export function useEmoji() {
   const emojiPathList = ref<any[]>([]);
 
   /** 加载本地图片 */
-  const initStaticEmoji = async () => {
+  async function initStaticEmoji() {
     const pathList = import.meta.glob('../../asserts/*.{png,jpg,jpeg,svg}');
     for (const path in pathList) {
       const imageModule: any = await pathList[path]?.();
       emojiPathList.value.push({ path, src: imageModule.default });
     }
-  };
+  }
 
   /** 初始化 */
   onMounted(async () => {
@@ -83,7 +83,7 @@ export const useEmoji = () => {
    * @return 替换后的文本
    * @param content 消息内容
    */
-  const replaceEmoji = (content: string) => {
+  function replaceEmoji(content: string) {
     let newData = content;
     if (typeof newData !== 'object') {
       const reg = /\[(.+?)\]/g; // [] 中括号
@@ -99,7 +99,7 @@ export const useEmoji = () => {
       }
     }
     return newData;
-  };
+  }
 
   /** 获得所有表情 */
   function getEmojiList(): Emoji[] {
@@ -123,4 +123,4 @@ export const useEmoji = () => {
   }
 
   return { replaceEmoji, getEmojiList };
-};
+}